How to make staff do their job

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Originally Posted by Anero

I have never ignored someone who was legitimately asking for help.

Maybe some just have to realise that staff does not reply to:
- "Hey Anero, free EC please!"
- "Hey man, host events now!"
- "Hello Anero!"

Directly state your question.
If you want us to grab a statue, enter your house, place the statue, then PM us. It's way faster.
If you want us to give you a doll, just PM us - then again, there are some staff members who want to keep their dolls rare, so you might not always get the doll.

Also, be aware that you don't get hacked.
If someone else is able to get on your account, you most likely gave your own account information, such as email and password, away. It's your responsibility to ensure that your account stays your account.

I also get a lot of "Freebies please!"-messages.
I usually do them, but not if I get a PM every 15 minutes, freebies are supposed to stay at least a little rare.

Once again, I read all PMs if I'm not away for a short period of time.
If you do not get a reply, think about what you messaged me, think about what I posted.

Hope this clears some things up.

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An example of a fine admin. I've never felt you were bad, and I'm not the person that PM's junk mail. I was just stating that some of the PRs could use a nudge towards being helpful.

Also, what are you talking about being hacked?

PR's talk to me sometimes. I was just talking with Chief the other day...

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Basically, if they are tagged on to PR, they are busy. if they arent, then thats the time to ask questions and talk with them. If they arent tagged and still dont talk,, then they think you are stupid lol...

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Originally Posted by DeliriousOldFatNoob

PR's talk to me sometimes. I was just talking with Chief the other day...

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Basically, if they are tagged on to PR, they are busy. if they arent, then thats the time to ask questions and talk with them. If they arent tagged and still dont talk,, then they think you are stupid lol...

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This is incorrect.
Whenever a PR sets his tag, it means that he is working.

Working includes answering player's questions.

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Originally Posted by olive6661

An example of a fine admin. I've never felt you were bad, and I'm not the person that PM's junk mail. I was just stating that some of the PRs could use a nudge towards being helpful.

Also, what are you talking about being hacked?

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In case, you didn't get it. Many players take advantage of this issue, thinking they could benefit from it.
The staff can't do much when hacking takes place if the individual grants others access to his/her account.
Exception to this is if the permission wasn't given by the person being hacked.

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Originally Posted by Elfren Eve

In case, you didn't get it. Many players take advantage of this issue, thinking they could benefit from it.
The staff can't do much when hacking takes place if the individual grants others access to his/her account.
Exception to this is if the permission wasn't given by the person being hacked.

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I know WHAT he means. But WHY here? I wasn't talking about hacking?

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Originally Posted by olive6661

I know WHAT he means. But WHY here? I wasn't talking about hacking?

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"What are you talking about being hacked?"
Thought you asked, sorry if I misunderstood .

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Originally Posted by Elfren Eve

"What are you talking about being hacked?"
Thought you asked, sorry if I misunderstood .

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Oh that's fine. I just thought that it was odd that he started talking about account compromising.

To the mods: this thread can be closed now. Thank you.

Well to be honest Graal Era could do with a few more PRs. PRs need to start bringing themselves into the community. I'm not naming names but this whole 'I'm a PR, I'm better than you' ego has to stop. PRs should try talking to people in the streets, engaging with the community. Finding out feedback by themselves! Just hire some trustworthy PRs. I'd be a great PR (just kidding).

*Grabs mic* Imma let you finish, but lemme say that Ren is the best PR of all time. *drops mic*

If I set my ET tag doesn't always mean events are happening.
Staff can set a tag with the name 'working' so players know whether they're likely to get an answer or not.
I can assure you when ever I was online I would TRY and answer most PM's I receive, although time is taken up doing reports.
Note to everyone, attending a report isn't a 3 second job, some reports require you to monitor players for awhile, trace through PM's and even get assistance from other staff.