Admin Treatment

**This thread is not meant to cause any drama or problems between members. This is simply supposed to be a discussion/debate about a topic that some can find controversial, so I ask you not to lash out at anyone or hell, even harass them because of their opinion on the matter, it's just unneeded.

I also will be referring to everyone on the Staff as admins as it makes it easier.**

It's been obvious that Era players haven't been happy with the past 2 or 3 years of the game's existence. People are constantly complaining about the game not meeting their expectations and riots happening in Start or players throwing shade at PR and PRAs and developers simply because of an item they didn't like has increased drastically.

It's okay not to like something, that's 100% fine. What you enjoy and don't enjoy is subjective and nothing can change it. The problem comes with the sheer amount of harassment I can imagine these people get. They can't say a word without someone regurgitating the point of "eRa iS dEaD aDmInS aRe sTuPid," not realizing the other factors that play into the mass believed decline of the game.

These people (the admins) have lives outside of Era. Graal is NOT a job and these people are human beings. They still have to do things that can keep them from focusing their lives on the game, which is totally understandable. The people who are constantly complaining about the faults of Era is that, to be honest, nobody has control of it. It's just a matter of circumstance, and that events happen in the admin's lives which may cause them from either putting in their all or even being there to put in that effort.

Frankly, I don't like the direction the game has been going either, but does that mean you go out of your way to harass these people just because they don't, again, live up to your expectations and come at your beck and call? No, it shouldn't, and if it does, you are ignoring every single piece and factor that goes into what makes the game "bad" or "dead" just so you can feel right.

However, this is all just my opinion (while some things said in this post are true) and I'd like to hear from you and your thoughts on the matter. Maybe we can even get some admins to post their thoughts as well, who knows?

Until then, I appreciate you reading, have a wonderful day and goodbye.

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If anything in these are factually wrong, let me know (please, in a respectful way.)

I?m glad someone finally made this thread. I agree with a lot of the points. I think hating on any admin (i know i?ve done it in the past and i?m not proud of it) is just wrong, stupid, pathetic. Every single admin gets hate everyday and they don?t need more to pile on. For a lot of admins they have no control over what gets added, removed, changed, tweaked, ect. But even for the people who make the decisions it?s still not fair for them to receive hate. Whether people don?t like the game or not, they?re trying to improve it. Not try and make you mad. Like why would they purposely put themselves in a position to receive hate. Bottom line, don?t hate on any form of staff.


Sent from my iPhone using Tapatalk

I appreciate this more than you think.

I’m loving this thread already, as a PR it’s common to recieve hate, then again the players don’t know who to complain to, i always recieve pms saying “fix your (insert bad word here) servers you stupid admins do nothing” and it’s sad to say that we get the hate from things we can’t even control, we host events, they (not everyone) hated the event that was hosted.
We give them a small update, they bash the creator and tell us to focus on better stuff
We give them new content, they still complain
I’m not saying we’re perfect, but you can’t expect us to be at our best if you don’t let us go through trial and error.
(Just to clarify not everyone does this, though based on personal experience, a significant amount does).
Though I’m still happy to see the good people who are very nice to the team, and still believe in the game
And this thread is the proof that there still is a large quantity of people who love, who accept, who envision a better future.
Thank you

Quote:

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Originally Posted by Joeyaudi1

I’m loving this thread already, as a PR it’s common to recieve hate, then again the players don’t know who to complain to, i always recieve pms saying “fix your (insert bad word here) servers you stupid admins do nothing” and it’s sad to say that we get the hate from things we can’t even control, we host events, they (not everyone) hated the event that was hosted.
We give them a small update, they bash the creator and tell us to focus on better stuff
We give them new content, they still complain
I’m not saying we’re perfect, but you can’t expect us to be at our best if you don’t let us go through trial and error.
(Just to clarify not everyone does this, though based on personal experience, a significant amount does).
Though I’m still happy to see the good people who are very nice to the team, and still believe in the game
And this thread is the proof that there still is a large quantity of people who love, who accept, who envision a better future.
Thank you

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Oh a big boy appeared.

Glad you enjoyed the thread mate. Let's hope that people can influence their next decisions based off of this.

Only part I disagree with is that if you are a staff member on Graal, it counts as a job. You would have signed up for it, and you'd need to stick to consistently working on the server. I mean, no one has to harass staff either, yes the staff are just volunteers for the most part. As long as they're doing the job then it's all good (most of the time staff are more than doing their job, people just like to complain).

Quote:

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Originally Posted by Joeyaudi1

I’m loving this thread already, as a PR it’s common to recieve hate, then again the players don’t know who to complain to, i always recieve pms saying “fix your (insert bad word here) servers you stupid admins do nothing” and it’s sad to say that we get the hate from things we can’t even control, we host events, they (not everyone) hated the event that was hosted.
We give them a small update, they bash the creator and tell us to focus on better stuff
We give them new content, they still complain
I’m not saying we’re perfect, but you can’t expect us to be at our best if you don’t let us go through trial and error.
(Just to clarify not everyone does this, though based on personal experience, a significant amount does).
Though I’m still happy to see the good people who are very nice to the team, and still believe in the game
And this thread is the proof that there still is a large quantity of people who love, who accept, who envision a better future.
Thank you

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You don’t appreciate the nice comments I send when I find you online smh. Makes me angry *read it with a german accent*

Quote:

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Originally Posted by Xiang IV

Only part I disagree with is that if you are a staff member on Graal, it counts as a job. You would have signed up for it, and you'd need to stick to consistently working on the server. I mean, no one has to harass staff either, yes the staff are just volunteers for the most part. As long as they're doing the job then it's all good (most of the time staff are more than doing their job, people just like to complain).

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It might be considered a "job" but that still doesn't excuse the fact that human priorities always come before a game, which is what this essentially just is.

Quote:

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Originally Posted by Xiang IV

Only part I disagree with is that if you are a staff member on Graal, it counts as a job. You would have signed up for it, and you'd need to stick to consistently working on the server. I mean, no one has to harass staff either, yes the staff are just volunteers for the most part. As long as they're doing the job then it's all good (most of the time staff are more than doing their job, people just like to complain).

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Agreed

Quote:

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Originally Posted by imaginary

You don’t appreciate the nice comments I send when I find you online smh. Makes me angry *read it with a german accent*

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Honey, I screenshot and print every nice comment you give me, they’re on my fridge.
Lol jk, though they do make me happy.

Quote:

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Originally Posted by Joeyaudi1

Agreed


Honey, I screenshot and print every nice comment you give me, they’re on my fridge.
Lol jk, though they do make me happy.

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Ayyy

Quote:

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Originally Posted by Agility

**This thread is not meant to cause any drama or problems between members. This is simply supposed to be a discussion/debate about a topic that some can find controversial, so I ask you not to lash out at anyone or hell, even harass them because of their opinion on the matter, it's just unneeded.

I also will be referring to everyone on the Staff as admins as it makes it easier.**

It's been obvious that Era players haven't been happy with the past 2 or 3 years of the game's existence. People are constantly complaining about the game not meeting their expectations and riots happening in Start or players throwing shade at PR and PRAs and developers simply because of an item they didn't like has increased drastically.

It's okay not to like something, that's 100% fine. What you enjoy and don't enjoy is subjective and nothing can change it. The problem comes with the sheer amount of harassment I can imagine these people get. They can't say a word without someone regurgitating the point of "eRa iS dEaD aDmInS aRe sTuPid," not realizing the other factors that play into the mass believed decline of the game.

These people (the admins) have lives outside of Era. Graal is NOT a job and these people are human beings. They still have to do things that can keep them from focusing their lives on the game, which is totally understandable. The people who are constantly complaining about the faults of Era is that, to be honest, nobody has control of it. It's just a matter of circumstance, and that events happen in the admin's lives which may cause them from either putting in their all or even being there to put in that effort.

Frankly, I don't like the direction the game has been going either, but does that mean you go out of your way to harass these people just because they don't, again, live up to your expectations and come at your beck and call? No, it shouldn't, and if it does, you are ignoring every single piece and factor that goes into what makes the game "bad" or "dead" just so you can feel right.

However, this is all just my opinion (while some things said in this post are true) and I'd like to hear from you and your thoughts on the matter. Maybe we can even get some admins to post their thoughts as well, who knows?

Until then, I appreciate you reading, have a wonderful day and goodbye.

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If anything in these are factually wrong, let me know (please, in a respectful way.)

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Well yea yea, I get it. There's a fine line between constructive criticisms and insults/harassment. While I recognise that there are some things in the game that leaves much to be desired, I think that it is no justification to start insulting admins for that. Criticisms/feedback can be allowed, but only when they refer to an aspect of the game, perhaps the new shop etc etc. But because a shop or item isn't up to what we expect does not mean we start insulting the admin.

I'll just put forth an example to facilitate comprehension.

Let's say I'm unhappy with the new hat shop. Say, the colours aren't attractive, the items are overpriced etc. I can give the aforementioned sentence as a form of feedback, and it would still be acceptable.

But it becomes unacceptable when I start going against the admin who made the hat shop, by saying e.g the admin is a *@#!$#@....

Notice that in the former case only the items/hats are being mentioned, without any reference to the admins who made them while the latter puts the emphasis on the admin. I do not believe that a piece of work by an admin, howsoever satisfactory, is fully reflective of the admin's personality or character. It would be unfair to insult him or her because what she or he did is not up to your satisfaction. Everyone has their own expectations - some high, some low, and therefore it would be impossible for admins to fulfill all of them at once. If you are not satisfied with the product, then don't buy them. Know that you did not "pre-order" the admin to make the items/shop prior to its release, so don't always expect them to meet high expectations.

<3 ...

Quote:

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Originally Posted by Agility

These people (the admins) have lives outside of Era. Graal is NOT a job and these people are human beings. They still have to do things that can keep them from focusing their lives on the game, which is totally understandable. The people who are constantly complaining about the faults of Era is that, to be honest, nobody has control of it. It's just a matter of circumstance, and that events happen in the admin's lives which may cause them from either putting in their all or even being there to put in that effort.

Frankly, I don't like the direction the game has been going either, but does that mean you go out of your way to harass these people just because they don't, again, live up to your expectations and come at your beck and call? No, it shouldn't, and if it does, you are ignoring every single piece and factor that goes into what makes the game "bad" or "dead" just so you can feel right.

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Thank you, THANK YOU!!

PRs get a crap ton of the blame because they?re most accessible to players. I?ve been harassed for developmental and PRA based problems that I have absolutely NO connections to. But that part about not living up to player expectations and not going to their becking call, I swear, made me want to cry, because you?re a player who is actually seeing this reality. They?re treated like slaves. PRs are set up for failure, and anytime light is brought to them being HUMAN, the harassment gets worse. It?s basically ?Chop chop admin, host. Jail this guy for me. If you jail me for being racist though, you?re wrong and abusive. I?m rEpOrTiNg YoU tO tOoNsLaB!? Day in, day out. No appreciation. I got a threat of being tracked down once because of my age.

But this thread is just, tr?s magnifique!

This is what we need players to see. Some bad apples may be there, but the staff who try, just want to do their job, and live their lives, deserve more respect than they get. It is so, so sad how abusive players get towards staff, who are also players.

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Quote:

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Originally Posted by Joeyaudi1

We give them a small update, they bash the creator and tell us to focus on better stuff
We give them new content, they still complain
I?m not saying we?re perfect, but you can?t expect us to be at our best if you don?t let us go through trial and error.
(Just to clarify not everyone does this, though based on personal experience, a significant amount does).
Though I?m still happy to see the good people who are very nice to the team, and still believe in the game
And this thread is the proof that there still is a large quantity of people who love, who accept, who envision a better future.
Thank you

---

This too ^^
Another thing is that players expect everyone to be pleased. They don?t like a VIP item, they riot in start and complain. Anyone else who likes the item is stupid.
They complain for updates but no matter what update is given, it?s not good enough. Like Joey said perfectly, TRIAL AND ERROR. You can not please everybody but for gods sake, be grateful that staff are even trying despite the amount of pure hatred is spewed back whenever they breath wrong. And don?t even get me started on events. People on here already hate me for my event-hosting rants. Staff have some sense. Many complained after the upload currency update but the alternative was no more customs, period. Staff could of made their lives easier, said “screw it” and cut it out. But they didn’t.

Staff try. They won?t always meet ever raising expectations. The old staff are in the past and change needs to be embraced and seen in another light. Never say they do nothing because it?s sad that so many firmly believe that ALL staff don?t do anything. Only then will the game truly be ?dead?.

I mean i feel like you can have a status with a message to a admin criticizing them or give harsh feedback while still being respectful of admins

Harsh feedback is different than constructive feedback. Since 80% of the community are children, it'll come off as harassment and cruelty rather than actual criticism.

true

I always believe on graal and ik they will get better at a time like before but people just jeed to give them time not harrasing the admins

My experiences with administrators has been very professional, to be honest.

For me, if you're just looking for answers and you're polite with how you say it, you'll be fine.

I've even messed around sometimes and asked if they could 'help with my Geometry homework' to which they said 'no but I can help you with anything Graal-related' when they could've easily said otherwise.

I've gotten warned, not jailed for things such as profane jokes. (I haven't gotten warned since January 2017, never been jailed).

I even have friends who have/currently are administrators and they're pretty collected about it. They make sure to set their job over what they do as friends.

I dunno. Don't really have a problem with those folks and I feel like if you can be sensible that they're also people, things just feel a bit more at ease.



Sent from my Pixel 2 using Tapatalk

Quote:

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Originally Posted by BL1NK

My experiences with administrators has been very professional, to be honest.

For me, if you're just looking for answers and you're polite with how you say it, you'll be fine.

I've even messed around sometimes and asked if they could 'help with my Geometry homework' to which they said 'no but I can help you with anything Graal-related' when they could've easily said otherwise.

I've gotten warned, not jailed for things such as profane jokes. (I haven't gotten warned since January 2017, never been jailed).

I even have friends who have/currently are administrators and they're pretty collected about it. They make sure to set their job over what they do as friends.

I dunno. Don't really have a problem with those folks and I feel like if you can be sensible that they're also people, things just feel a bit more at ease.



Sent from my Pixel 2 using Tapatalk

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Ye this seems pretty good staff (most) but they get hate which makes me sad cuz they just wanna help (or want powers but to get them they help you) either way they're helping but people just are like "dumb*** admins" "admins are jokes" that stuff and it's usually because they have a bad attitude in general and it gets them in trouble so they get mad

Well maybe the whackhead owner of Graal could pay the admins? If not all the admins maybe the Developers? He can do it, but wont. When Graal will and it will have 70-120 players online daily, maybe he will hire new people and pay them, but itll be too late, he'll spend cash on the admins and cash on advertising for more players.

And guess what, I can see Stephane making VIP-Subscription thingies if Graal gets more players. Y'know, if you dont pay you dont play.

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Quote:

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Originally Posted by Zany

Thank you, THANK YOU!!

PRs get a crap ton of the blame because they?re most accessible to players. I?ve been harassed for developmental and PRA based problems that I have absolutely NO connections to. But that part about not living up to player expectations and not going to their becking call, I swear, made me want to cry, because you?re a player who is actually seeing this reality. They?re treated like slaves. PRs are set up for failure, and anytime light is brought to them being HUMAN, the harassment gets worse. It?s basically ?Chop chop admin, host. Jail this guy for me. If you jail me for being racist though, you?re wrong and abusive. I?m rEpOrTiNg YoU tO tOoNsLaB!? Day in, day out. No appreciation. I got a threat of being tracked down once because of my age.

But this thread is just, tr?s magnifique!

This is what we need players to see. Some bad apples may be there, but the staff who try, just want to do their job, and live their lives, deserve more respect than they get. It is so, so sad how abusive players get towards staff, who are also players.

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This too ^^
Another thing is that players expect everyone to be pleased. They don?t like a VIP item, they riot in start and complain. Anyone else who likes the item is stupid.
They complain for updates but no matter what update is given, it?s not good enough. Like Joey said perfectly, TRIAL AND ERROR. You can not please everybody but for gods sake, be grateful that staff are even trying despite the amount of pure hatred is spewed back whenever they breath wrong. And don?t even get me started on events. People on here already hate me for my event-hosting rants. Staff have some sense. Many complained after the upload currency update but the alternative was no more customs, period. Staff could of made their lives easier, said “screw it” and cut it out. But they didn’t.

Staff try. They won?t always meet ever raising expectations. The old staff are in the past and change needs to be embraced and seen in another light. Never say they do nothing because it?s sad that so many firmly believe that ALL staff don?t do anything. Only then will the game truly be ?dead?.

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Ah, you knew what you were signing up for when you were applying for PR.

Harrasments? Well, why did you apply then?

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Quote:

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Originally Posted by Agility

Harsh feedback is different than constructive feedback. Since 80% of the community are children, it'll come off as harassment and cruelty rather than actual criticism.

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Harsh feedbacks are actually the best criticisms.

Its the admins fault for not understanding that from harsh feedbacks you can improve.

Quote:

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Originally Posted by LordOfTheStars

Well maybe the whackhead owner of Graal could pay the admins? If not all the admins maybe the Developers? He can do it, but wont. When Graal will and it will have 70-120 players online daily, maybe he will hire new people and pay them, but itll be too late, he'll spend cash on the admins and cash on advertising for more players.

And guess what, I can see Stephane making VIP-Subscription thingies if Graal gets more players. Y'know, if you dont pay you dont play.

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Ah, you knew what you were signing up for when you were applying for PR.

Harrasments? Well, why did you apply then?

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Harsh feedbacks are actually the best criticisms.

Its the admins fault for not understanding that from harsh feedbacks you can improve.

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Take What Zany has said with a pinch of salt. She's been ranting on the forums about the players as if the world owed her something. The forums do not need such rants or attribution of blame to the community, and these acts seek only to stir up unnecessary commotion.

Pr's definitely have it rough, but this is what you signed up for and it's all part of the job.

Although, I never received any hate messages from any players (Just one annoying spammer).

In regards to development, if you don't put any effort into what you do; don't expect the community to be supportive.
Take for example the world cup shop, from what I've heard that was just re-opened.

I don't do GFX so I don't know how hard it is to re-skin, but there's some GFX staff (Aly*) who literally can re-skin something in minutes (Probably's on PED's).
Another example is the Snow resort, that's re-opened with the same formatting and same items every time. Change the layout? Add more/new items?

These are just example of taking the easy way, which is a fair reason for players to offer negative feedback but never a reason to insult someone.

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Originally Posted by Bulletzone

Pr's definitely have it rough, but this is what you signed up for and it's all part of the job.

Although, I never received any hate messages from any players (Just one annoying spammer).

In regards to development, if you don't put any effort into what you do; don't expect the community to be supportive.
Take for example the world cup shop, from what I've heard that was just re-opened.

I don't do GFX so I don't know how hard it is to re-skin, but there's some GFX staff (Aly*) who literally can re-skin something in minutes.
Another example is the Snow resort, that's re-opened with the same formatting and same items every time. Change the layout? Add more/new items?

These are just example of taking the easy way, which is a fair reason for players to offer negative feedback but never a reason to insult someone.

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I do agree with you

just a question, do you guys look for professionalism or for "Friend" like chat with staff members? seeing as there are some people that want to feel close with staff members while in need of help, and since we're mostly forced into professionalism I want to hear what each of you prefer and why.

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Originally Posted by Joeyaudi1

just a question, do you guys look for professionalism or for "Friend" like chat with staff members? seeing as there are some people that want to feel close with staff members while in need of help, and since we're mostly forced into professionalism I want to hear what each of you prefer and why.

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I do sometimes, which made me learn we have a good staff team (well a good majority) but I dont ever hear anything from Emi or iLeslie tbh

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Originally Posted by LYK08

Take What Zany has said with a pinch of salt. She's been ranting on the forums about the players as if the world owed her something. The forums do not need such rants or attribution of blame to the community, and these acts seek only to stir up unnecessary commotion.

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Thanks, I appreciate it. Because that's exactly it, I'm above everybody and everybody owes it to me. I don't deserve the ability to speak from my side. Not like you've ever blamed anyone for anything on here. Not like you've ever ranted about the staff before, or the game in general.

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Originally Posted by LordOfTheStars

Ah, you knew what you were signing up for when you were applying for PR.

Harrasments? Well, why did you apply then?

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Just because its expected within the job doesn't make it right.
If anything, its sad I should expect to be threatened for helping the community. Nonetheless, I still do it because I know there is some lovely people in this game.

Quote:

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Originally Posted by Joeyaudi1

just a question, do you guys look for professionalism or for "Friend" like chat with staff members? seeing as there are some people that want to feel close with staff members while in need of help, and since we're mostly forced into professionalism I want to hear what each of you prefer and why.

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Having an admin talk on a friendlier turf is nice.

That's really why the only times I ever turn to admins is when friends are on.

I don't like admins who take it as a job. It's still a game at the end of the day and it annoys me so much.

And if they do take it as a job, at least take it gradually lightly (it's Graal, and there's still kids out there) and with a sense of genuine care and understanding of the player's perspective, which isn't too much to ask considering that a lot of admins play or have played as a player, and can just vibe with such.

Those 15k gralats and EC that they make monthly emphasize my idea.

(No offense Joey and Zany you guys are pretty lax (I'm in Joey's Disc) and seeing Zany at start park talking to people is enjoyable)

Imb4 someone takes my post the wrong way, I want to reiterate that Joey and Zany aren't the only administrators that are pretty friendly, there's a lot of them out there.

Sent from my Pixel 2 using Tapatalk

Quote:

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Originally Posted by BL1NK

Having an admin talk on a friendlier turf is nice.

That's really why the only times I ever turn to admins is when friends are on.

I don't like admins who take it as a job. It's still a game at the end of the day and it annoys me so much.

And if they do take it as a job, at least take it gradually lightly (it's Graal, and there's still kids out there) and with a sense of genuine care and understanding of the player's perspective, which isn't too much to ask considering that a lot of admins play or have played as a player, and can just vibe with such.

Those 15k gralats and EC that they make monthly emphasize my idea.

(No offense Joey and Zany you guys are pretty lax (I'm in Joey's Disc) and seeing Zany at start park talking to people is enjoyable)

Imb4 someone takes my post the wrong way, I want to reiterate that Joey and Zany aren't the only administrators that are pretty friendly, there's a lot of them out there.

Sent from my Pixel 2 using Tapatalk

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Thanks for the info :) and thanks for calling me friendly XD

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Originally Posted by Joeyaudi1

Thanks for the info :) and thanks for calling me friendly XD

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You could be friendly but are you TRUSTWORTHY? MMMMMM

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Originally Posted by BL1NK

Having an admin talk on a friendlier turf is nice.

That's really why the only times I ever turn to admins is when friends are on.

I don't like admins who take it as a job. It's still a game at the end of the day and it annoys me so much.

And if they do take it as a job, at least take it gradually lightly (it's Graal, and there's still kids out there) and with a sense of genuine care and understanding of the player's perspective, which isn't too much to ask considering that a lot of admins play or have played as a player, and can just vibe with such.

Those 15k gralats and EC that they make monthly emphasize my idea.

(No offense Joey and Zany you guys are pretty lax (I'm in Joey's Disc) and seeing Zany at start park talking to people is enjoyable)

Imb4 someone takes my post the wrong way, I want to reiterate that Joey and Zany aren't the only administrators that are pretty friendly, there's a lot of them out there.

Sent from my Pixel 2 using Tapatalk

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Awwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww. You're so sweet! I love talking w people at the bottom of start, good for both communities.

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Originally Posted by Zany

Awwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww. You're so sweet! I love talking w people at the bottom of start, good for both communities.

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You don’t appreciate my nice pms smh

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Makes my eyes produce tears