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Thread: Era is down?

  1. #1
    Banned
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    Era is down?

    So Era went down..

    Hey!

    There are too many threads about our on-going server issues.
    For those, who are asking themselves: "What happened?" - well, here you go:

    Around 5 hours ago, we suddenly saw our player count dropping tremendously.
    No-one, not even staff, could log-in any longer.
    I was one of the last two staff members that stayed on the server until I eventually logged off as I had to leave.
    The player count was at roughly 250 players at that time.

    Common questions now are:

    Q: Has my account been deleted?
    A: No, it hasn't been deleted. Our database is down, and it's a global issue.
    Even our support site is affected. Your account is safe, you'll be able to log-in as soon as we're back.

    Q: But why did it go down?
    A: It was probably some technical issue on ToonSlab's side.
    None of the renowned "hackers" (I'd call them manipulators though) are involved in this.
    If they claim they are, they are merely seeking for attention. Do not give them that.

    Q: When will it be back up?
    A: We don't know as of right now.
    All we know is that unixmad is aware of the issue and is attempting to resolve it.

    If you have any other questions, let me know.

    Thanks for staying patient!

  2. #2
    Banned
    Join Date
    Dec 2013
    Location
    California
    Posts
    20
    Quote Originally Posted by Anero View Post
    Hey!

    There are too many threads about our on-going server issues.
    For those, who are asking themselves: "What happened?" - well, here you go:

    Around 5 hours ago, we suddenly saw our player count dropping tremendously.
    No-one, not even staff, could log-in any longer.
    I was one of the last two staff members that stayed on the server until I eventually logged off as I had to leave.
    The player count was at roughly 250 players at that time.

    Common questions now are:

    Q: Has my account been deleted?
    A: No, it hasn't been deleted. Our database is down, and it's a global issue.
    Even our support site is affected. Your account is safe, you'll be able to log-in as soon as we're back.

    Q: But why did it go down?
    A: It was probably some technical issue on ToonSlab's side.
    None of the renowned "hackers" (I'd call them manipulators though) are involved in this.
    If they claim they are, they are merely seeking for attention. Do not give them that.

    Q: When will it be back up?
    A: We don't know as of right now.
    All we know is that unixmad is aware of the issue and is attempting to resolve it.

    If you have any other questions, let me know.

    Thanks for staying patient!
    Thanks for the update.

  3. #3
    Era Philosopher MikeyUK's Avatar
    Join Date
    Jul 2013
    Location
    United States
    Posts
    2,733
    Yay, Unixmad finally realized he won't be making money if the server is down and is finally going to fix it.

    Click the Spoiler to see my fan art!
     Spoiler



    - 2012 iEra Player -
    - 2013 Era-GO Member -
    - iEra Ex-Player Relations -
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  4. #4
    Big Cheese Jou43's Avatar
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    His money pool is 2 dollars.
    Dang,no update.
    Lel



  5. #5
    What about Christmas will it be back for the gifts vor what will Happen will de get an day Mord to buy gifts

  6. #6
    Big Cheese Sottocapo
    Join Date
    Jan 2015
    Location
    Canada
    Posts
    4,053
    If I'm not able to connect to Era by midnight, will my showdays be gone?

  7. #7
    Banned
    Join Date
    May 2014
    Location
    Germany
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    Quote Originally Posted by justthehack View Post
    What about Christmas will it be back for the gifts vor what will Happen will de get an day Mord to buy gifts
    I'm sure it'll be back before Christmas.
    I estimate it to be back up and running in the next few hours.

    Quote Originally Posted by Pumpkins View Post
    If I'm not able to connect to Era by midnight, will my showdays be gone?
    I believe it works on a 24-hour basis.
    So, if you haven't logged on today - yeah, they will be gone.

  8. #8
    http://portha.com/
    show him some support guys
    bread

  9. #9
    They should give us some ecs then when its back

  10. #10
    Street Boss NJK's Avatar
    Join Date
    Mar 2014
    Location
    Mexico
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    Quote Originally Posted by Beo View Post
    They should give us some ecs then when its back
    this.
    Need Help?
    Shoot me a PM on Era-Go! I will gladly help you!

    Contact Me?
    Skype: santiago ornelas
    Email: [email protected]

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