Hey Guys I've been having problems lately. I have been being jailed for "speed hacking."

Tell me what you guys think of this?
On semtember 1st I had wrote this to
[email protected]: "Hello the whole day today I have been having problems with lagging. It was causing problems and some of my friends thought I was hacking. I feel I was jailed for no reason and I should be released. This has happened to me two days in a row!! Please help me fix this problem. I am very disappointed and hope you guys can work with me."
Yesterday "9/7/14" I wrote this: "Hello I am very disappointed.
I logged into graal today at Starbucks and went into spar arena. I then was lagging and saw people saying I was hacking. I couldn't say anything back because it wouldn't let me press the chat button. This is the third time this has happened and I'd really like you guys to fix this if you can. Please contact me ASAP"
IDK what is going on but i have been jailed 3 times for speed hacking. I am currently using an android device and I havent speed hacked on era at all. I am also upset about the new IP ban because on top of being jailed for no reason I cant even play graal on a different device(I have 37 other phones) or account. I have talked with Snk, Olirus, Vendhin, Ser, and alot of the staff and most of the staff. Vendhin had said "Please don't use file editing programs and only use stable internet connections. Make sure you're not using program modifiers or cpu boosters. Snk had told me not to hack while olirus was there. Ser told me I was jailed for speed hacking. Jake said he didn't know what was wrong. And Alpho said no wonder why I was fired.(Alpho thought i was Johnaudi.)
Recent update 9/8/14: Vendhin said "You were auto jailed for speed hacking."
What should I do?
