Disapointed with help I am getting

[Vendhin]

*Posts in letter to staff, waits one day, no responses*. This is just getting pathetic, I really don't have the patients for this game and the damn excuses anymore. 3 weeks of emailing, posting threads, pming staff in game, pming staff on here.

It's been much less than a day since you posted in letter to the staff- i responded to your issue

[nikki]

You sound so arrfogant and ignorant here. Admins who use the excuse of being volunteers are just lazy, there are endless amount of players willing to do the job. Unfortunately it seems to be the older admins who use that excuse, perhaps because they believe they are irreplaceable or maybe because they become lazy over time.

Not everyone wants to use these forums so not everyone will use letter to staff, the email system is what is used by most players so that is what should be improved and work. Pming most staff members either gives you no reply or wait 10 minutes for a reply consisting of something like " Hmm I am not sure let me check" and then that is the last you hear of the matter.

True, there are many players that could do the job better. I also agree that some admins don't even put any effort into answering questions. Or even just ignoring them.

[Lord Greg]

Seriously, how many times do i have to say it? i check the emails once a day and i deal with them all.
If i have to forward it to someone out of era's pr sphere of influence (ie; xor or snks personal email) i can't guarantee you'll get a timely response but we DO deal with all non-spam emails we receive

Maybe you do, when people have a problem on era and ask a pr then we get told to email snk or xor.

[iHot]

Dude, how freakin retarded are you,
Youre just proving our point. If youre going to argue do it correctly

Also just because you freely sign up for a job DOES NOT GIVE YOU THE EXCUSE TO BE LAZY. irl you would have been tossed within a week. You know what your signing up for, do it with pride.

Can you please just freakin move sam to graphics and fire recruvz. They dont do jack didly **** and always give the BS excuse of "oh my pc is broken" or "im too busy with school". Also there impossible to contact.
Jesus h christ plan ahead, everyone in eras staff lacks this, think before you freakin sign up and ya gotta make a time for what you signed up for. Its not freakin rocket science people.

Get rid of email and use era go instead. Be way faster.

Highly qualified staff members my ***. Im more qualified for a PR position then probally 90% of the applicants since i can guarenteed got way more volunteer hours then everyone on that staff team, and to help me graduate i volunteer at a local elementry school 1-2 hours a day everyday for 1 1/2 years now, and its literaly the same freakin thing as being a PR. If some kid mouths off to you, put em in timeout. I gotta awnser basically all their questions and go help them. I have to say no to them whenever they ask really bad request, its not that hard, just put if you have a question go onto era go and ask a pr or send them a pm on there.

Also if we decide to play era because we want to means were forced to put up with your bull****. We have the right to freedom of speech and we can state our opinons to get better gameplay.

Watch your language. You can surely express your opinion in a more calm and collected fashion.

[iHot]

Maybe you do, when people have a problem on era and ask a pr then we get told to email snk or xor.

Not how I would handle the situation. I think that when is faced with a problem or question they should try their absolute hardest to resolve it. If they are unable to THEN they can direct players to snk.

[Lord Greg]

Not how I would handle the situation. I think that when is faced with a problem or question they should try their absolute hardest to resolve it. If they are unable to THEN they can direct players to snk.

Most prs don't even try to help. Which is strange considering that is the biggest part of their job.

[Pure]

It's been much less than a day since you posted in letter to the staff- i responded to your issue

what about my problem with the broken body. I've been posting for months and emailing like him. I've only saw excuses on this thread and a bunch of adult staff smarting off to children.

[Pure]

Most prs don't even try to help. Which is strange considering that is the biggest part of their job.

a lot of them have all PMs disabled that sounds helpful

[Ghettoicedtea]

a lot of them have all PMs disabled that sounds helpful

Because there in RC

[Rozen S]

Hah lol. I like how Reno tries to protect himself by using the word "volunteer". In the end, he makes it worse for himself.