"The game server could not be reached"

**Cero** · 07-22-2016, 04:06 PM

I'm having issues logging in because of "The game server could not be reached." This has been going on for the past 2 days, I've restarted my iPad, reset wifi, reinstalled the game, etc. I've also heard this has been happening for others, but they were able to log in within the next day.

**imaginary** · 07-23-2016, 12:22 AM

uh submit a ticket here
http://support.toonslab.com/

**Khaled47** · 07-23-2016, 02:22 AM

Check if your phone is on the latest version.

**leaf me alone** · 07-23-2016, 02:34 AM

Try using vpn?

**NCX** · 07-23-2016, 02:43 AM

Originally Posted by mrgadosh

uh submit a ticket here
http://support.toonslab.com/

^^
Send a ticket!!
Or use computer to play Graal...
If you are only mobile user try to send ticket or contact [email protected] or [email protected]

Star* · 07-23-2016, 03:06 AM

Originally Posted by Trav

Try using vpn?

Never use a VPN for Era.

**Sillygeo101** · 07-23-2016, 11:31 AM

I had this on PC, I refreshed the page and it connected.

**Frozenshadow** · 07-23-2016, 04:18 PM

Originally Posted by Cero

I'm having issues logging in because of "The game server could not be reached." This has been going on for the past 2 days, I've restarted my iPad, reset wifi, reinstalled the game, etc. I've also heard this has been happening for others, but they were able to log in within the next day.

Like Khalid said see if your device is up on the ios updates if not try updating it, your device may not be compatible if it's not up to date. Another thing to try is deleting it from your device plug it into a pc (using a phone cord) and download the game from iTunes on the pc.

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