I demand an explanation from an admin

[Noble]

So back packs are banned now? Mmmm then this is just the first of many.

[Jacob Graal]

So back packs are banned now? Mmmm then this is just the first of many.

Oh and update: I have since been contacted by an admin, it is due to the feet changing Color. They're considered flashing images. So thank you TristanFoSho for explaining the situation

Sent from my SM-A310Y using Tapatalk

As seen, I don't think it was refunded due to the backpack. Rest assured.

[Noble]

The feet were considering a seizure warning? Wow. I've seen so much worse in this game, especially backgrounds. Oh well. Hope you got all your money back.


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[elcrazyteeno]

The feet were considering a seizure warning? Wow. I've seen so much worse in this game, especially backgrounds. Oh well. Hope you got all your money back.


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I didnt :/ pretty annoyed but whatever. I got another custom now.

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[hwaryun]

The feet were considering a seizure warning? Wow. I've seen so much worse in this game, especially backgrounds. Oh well. Hope you got all your money back.


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(Courtesy of Layerd)

BODIES:

Changes:
Gummy bear bodies now allowed.
Donut and other food bodies now allowed.
We do not allow any body animations!
We do now allow the doll bodies that were previously disapproved for being slightly too small.


The above changes only apply aslong as the body still has legs and matches the size of our current body template.

Bodies WE DO NOT allow:
Blob bodies
Bodies with weapons attached similar to any that we sell in iEra
Mermaid bodies or other bodies without two legs that do not work
within the Era player movement ganis
Pay special attention to the grab frame. Sometimes the head is cut
off or the players are trying to add something inappropriate to it.
The head being cut off in the grab frame is a common issue. Please
watch out for it. (example: wronghead5.png)
We DO NOT allow real life pictures as heads.

Please DO NOT upload any custom that does not adhere to the
following rules:
Any images that may be deemed racist or offensive against a
player(s) or real life individuals
No translucent, invisible, or small heads and bodies
No heads or bodies that only show outlines
No images which may disturb game play such as flashing shields,
gore or violent-glowing shields, shields that cover more than ½ of
the player
No flashing images
Do not upload customs which are significantly larger or smaller
than the templates
No customs which make you appear invisible on certain grounds
(such as grass-looking bodies/heads)
No images that are pictures of real life people or real life
animals*
No customs that are copyrighted such as Pokémon heads/bodies
No customs that have logo's on them like Batman, Spiderman, Superman, Nike signs etc.
We do allow customs with a weapon provided if it is NOT a weapon that
is sold in Era
Make sure the head/body is facing the right direction.*




Personally, customs seem like a hassle. I am perfectly content with in- game hats.

[elcrazyteeno]

(Courtesy of Layerd)

BODIES:

Changes:
Gummy bear bodies now allowed.
Donut and other food bodies now allowed.
We do not allow any body animations!
We do now allow the doll bodies that were previously disapproved for being slightly too small.


The above changes only apply aslong as the body still has legs and matches the size of our current body template.

Bodies WE DO NOT allow:
Blob bodies
Bodies with weapons attached similar to any that we sell in iEra
Mermaid bodies or other bodies without two legs that do not work
within the Era player movement ganis
Pay special attention to the grab frame. Sometimes the head is cut
off or the players are trying to add something inappropriate to it.
The head being cut off in the grab frame is a common issue. Please
watch out for it. (example: wronghead5.png)
We DO NOT allow real life pictures as heads.

Please DO NOT upload any custom that does not adhere to the
following rules:
Any images that may be deemed racist or offensive against a
player(s) or real life individuals
No translucent, invisible, or small heads and bodies
No heads or bodies that only show outlines
No images which may disturb game play such as flashing shields,
gore or violent-glowing shields, shields that cover more than ½ of
the player
No flashing images
Do not upload customs which are significantly larger or smaller
than the templates
No customs which make you appear invisible on certain grounds
(such as grass-looking bodies/heads)
No images that are pictures of real life people or real life
animals*
No customs that are copyrighted such as Pokémon heads/bodies
No customs that have logo's on them like Batman, Spiderman, Superman, Nike signs etc.
We do allow customs with a weapon provided if it is NOT a weapon that
is sold in Era
Make sure the head/body is facing the right direction.*




Personally, customs seem like a hassle. I am perfectly content with in- game hats.

This is an awesome list. Thank you. And honestly their usually not that bad. I'm just annoyed that it took them 2 years to "notice" my custom. Otherwise I've almost always had good experiences with customs

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[Vendhin]

If i saw it (i didn't) i would've refunded it because of the shoes. Different coloured frames aren't allowed Or are flashing images

[elcrazyteeno]

At this point I don't care what it was. I'm more annoyed that because an admin originally failed to do their job. I now have to make another custom AND have to save another 5k. Taking away someones custom and not giving a full refund after one of YOUR staff screwed up is just ridiculous. But hey you guys might see it differently.

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[Squishy_xoxo]

They sold my customs there gonna sell everyone else customs...just ask for the half gralats you get back! :/

[XR]

YUp that's y it was refunded

There are 100's of customs with backpacks, they're legal