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Thread: Gralat Pack Glitch

  1. 05-25-2017, 04:02 AM #11
    N!chola$
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    Quote Originally Posted by SunAndMoon View Post
    Did u talk to Apple or toonslab


    Sent from my iPhone using Tapatalk
    Yep, and they both said "Sorry we can not help you".
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  2. 05-25-2017, 02:47 PM #12
    Zak Graal
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    Quote Originally Posted by RenoDorvay View Post
    Basically our in-app purchase system kind of sucks. It fails frequently. We have a command that checks if packs fail but you have to mail your receipt to support so we can verify the purchases before fixing
    Yea i sent a ticket to Toonslab, HW emailed me back actually pretty quick was suprised. I sent the screenshots and my Graal ID before she even asked maybe to speed up the process. Now i am just waiting for her reply. & it was IOS
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  3. 05-25-2017, 02:55 PM #13
    imaginary
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    Quote Originally Posted by N!chola$ View Post
    Yep, and they both said "Sorry we can not help you".
    Rip
    U could have ordered from McDonald's
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  4. 05-25-2017, 08:58 PM #14
    N!chola$
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    Quote Originally Posted by imaginary View Post
    Rip
    U could have ordered from McDonald's
    Bruh, I could have gotten Tim's. Especially with the Raspberry lemonade...So good
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  5. 05-25-2017, 10:55 PM #15
    Abdullah1441
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    Quote Originally Posted by imaginary View Post
    Rip
    U could have ordered from McDonald's
    Nu!!!





    I pick RALLY'S!
    Formerly known as "AliGamer911".
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  6. 05-25-2017, 11:05 PM #16
    JungleJimmy
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    Buy it again
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  7. 05-26-2017, 12:52 AM #17
    RenoDorvay
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    Quote Originally Posted by N!chola$ View Post
    Happened to me, I sent a email with the proof and didn't get my gralat pack. Waste of almost $15 (Canada)

    And I was using Apple...
    Send another e-mail with a screenshot of your receipt
    Legal threats should go through the support center.


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  8. 05-26-2017, 11:17 PM #18
    N!chola$
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    Quote Originally Posted by RenoDorvay View Post
    Send another e-mail with a screenshot of your receipt
    Alright, hope it works this time...(I've done it 6 times already, before I said it in this thread)
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  9. 05-27-2017, 02:49 AM #19
    Shana26
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    Quote Originally Posted by N!chola$ View Post
    Alright, hope it works this time...(I've done it 6 times already, before I said it in this thread)
    same. I've send another email and attach the receipt. but i only got nothing on my account.
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  10. 06-01-2017, 07:18 AM #20
    Soojin
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    rip
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