Regardless of any time, I should at least have been notified or something like that. And if you want to get specific I really meant 'was' something wrong. The past and present are not valid excuses as to why my ticket was not tended to.
What is your ticket number? I will be sure it is reviewed.
For any Jail, Gralat and E-mail related issues, you must submit a ticket to http://support.toonslab.com/ for help.