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Thread: Click here if your account got revoked

  1. #1
    Fairy Ires's Avatar
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    Exclamation Click here if your account got revoked

    Hello Graalians,

    I honestly didn't want to post this thread, but since I saw the number of players complaining about their accounts getting revoked randomly, abart from being unlinked & no staff members are online to give an explanation, I decided to post this.

    Anyways,
    Guys, DON'T PANIC! I'm sure you don't know what to do, but don't worry. I searched for a solution and I found Junz saying something about the same issue back in 2017, take a look Here.

    So basically what Junz said is to email [email protected], since they are most likely to help.

    P.S: Since I'm not part of the staff team, I don't really know what's happening, so please don't ask me.

    Have a nice day.
    Last edited by Ires; 07-06-2018 at 03:39 AM.

  2. #2
    Fairy Ires's Avatar
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    Quote Originally Posted by Grantman20 View Post
    Last time I checked, people had their account revoked for having any correlation with corle0ne. And also last time I checked I?ve asked numerous people and they all said they have submitted numerous amounts of tickets and they are either ignored or denied.

    I hope I don?t get banned for this :/
    [email protected] is not support.toonslab.com.

  3. #3
    Astro Noob Grantman20's Avatar
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    Quote Originally Posted by Ires View Post
    [email protected] is not support.toonslab.com.
    So what?s the difference? Who is the email forwarding to
    Not giving up. mistakes happen, Miracles shine upon us.
    If you have an issue regarding Graal Era PM a staff member or submit a ticket to support.toonslab.com

  4. #4
    Fairy Ires's Avatar
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    Quote Originally Posted by Grantman20 View Post
    So what?s the difference? Who is the email forwarding to
    I really don't want to give you guesses, but I'm sure some high staffs are responsible for it. Since Junz said to contact them.

  5. #5
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    Did all this just happen today? Let me try and get in contact with someone who may know

  6. #6
    Fairy Ires's Avatar
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    Quote Originally Posted by failure View Post
    Did all this just happen today? Let me try and get in contact with someone who may know
    Yes actually, till now I saw nearly 5 players. I’m sure there's more.

  7. #7
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    Yeah, for now, if you get revoked like this, send in a ticket to support.toonslab.com or email [email protected] and hopefully they can help you out

  8. #8
    Yes Sottocapo imaginary's Avatar
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    Submit here too cuz why not
    support.toonslab.com

  9. #9
    Astro Noob Grantman20's Avatar
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    Quote Originally Posted by imaginary View Post
    Submit here too cuz why not
    support.toonslab.com
    That used to be the solution for every era go thread haha
    Not giving up. mistakes happen, Miracles shine upon us.
    If you have an issue regarding Graal Era PM a staff member or submit a ticket to support.toonslab.com

  10. #10
    Yes Sottocapo imaginary's Avatar
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    Quote Originally Posted by Grantman20 View Post
    That used to be the solution for every era go thread haha
    If you have a problem with that submit a ticket... we can’t help you

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