Quote Originally Posted by Agility View Post
I'd suppose this is yet another stupid and unnecessary response; but does the support website track the game's data on the device? Because I go to sumbit another ticket (just in case my first one didn't go through), and now it says thag the account linked with the email isn't my main account ([L] Agility (Agility)), rather the account that isn't even identified and is the one I'm currently using as a subsitute.

Slowly starting to lose hope I'll get this fixed due to how long it's been in comparison to other problems I've had + the sheer fact alone people tell me unlinks can't be undone.

Fingers crossed, all we can do is hope at this point.
To be honest, I don’t know what goes on behind the scenes with the whole ticket system, I just know someone reviews it. So unfortunately, I can’t say whether or not the support website tracks game data on the device. I also don’t know why it would say that the account linked isn’t your main account. In the past, I believe people have been told to submit a ticket through alternate account emails or graalids while referencing the actual email or graalid if they are unable to access them.

Also, in the future, be sure to wait at least 48 hours for a response from toonslab support before sending another ticket. Have you also emailed [email protected]? They might also be able to help you, but I don’t really know. Sorry, I wish I could help more.