My account got revoked and isn't letting me back in.

[Agility]

Did it look something like this?

Email image.png

Yeah, and it was also sent 6 minutes before the email I got.

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Starting to lose hope; I sent the email to GraalOnline Support yesterday and I have yet to get even the smallest of a response. I f this email has anything to do with them not responding, just a thought.

https://imgur.com/a/PhFlImo

Really considering just quitting. I can't refund the money I spent on Era because it's "not allowed," so I essentially wasted it.

Might be losing hope, but I still have a tiny bit left.

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To be honest, I don’t know what goes on behind the scenes with the whole ticket system, I just know someone reviews it. So unfortunately, I can’t say whether or not the support website tracks game data on the device. I also don’t know why it would say that the account linked isn’t your main account. In the past, I believe people have been told to submit a ticket through alternate account emails or graalids while referencing the actual email or graalid if they are unable to access them.

Also, in the future, be sure to wait at least 48 hours for a response from toonslab support before sending another ticket. Have you also emailed [email protected]? They might also be able to help you, but I don’t really know. Sorry, I wish I could help more.

Tried emailing GraalOnline support but they haven't responded and it's coming up around 34 hours since I did.