Quote Originally Posted by skdlxmdhvm View Post
So recently I got jailed for no reason and decided submitted tickets. Yet I didn't get any reply and had to finish my jailing time. Today I got jailed again for no reason and every pr is saying submit a ticket. Staffs made mistakes yet players have to take the responsibilities. This system needs to change asap.
You didn't get a reply because the people at ToonsLab are busy either answering the emails of other players or not focusing their efforts on Era, but as someone who has submitted a ticket before I can assure you if you keep up to date with the ticket you sent, you will get a response.

My advice though— I don't think you should have sent in a ticket to ToonsLab if your jail was short enough for you to finish it before it was answered. If your issue is the Admin who keeps "false banning" (using that term lightly) you, then you should probably choose an option other than "ban appeal" (I think that's what it is) on the ticket form.

Best of luck though.


AZN (Sent from my iPhone)