Originally Posted by
Vendhin
Isn't Toonslab the company that owns iera the game? or was a shell company at least lol
So the communications department is now ran outside the game staff/independent of it if communications is ran via toonslab itself and not volunteer support staff? Kinda worded weirdly
Also- From former communications admin to current communications admin:
"If you still do not get an answer, chances are your issue doesn’t warrant one "
Ignoring people and tickets is bad juju and customer service- regardless of whether you can help people with their issues or not. I don't want to seem like i'm trying to tell you how to do your job
but no staff should really just ignore any player requesting help- stupid or irrelevant questions or not.
Please don't ban me
Posting Permissions
